Privacy Policy

Rabbit Headquarters (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.rabbithq.com.sg/ and use our services.

1. Collection of Personal Data

We may collect and process the following information:

  • Name, address, phone number, and email

  • Payment details (for orders and transactions)

  • Website usage data (via cookies and analytics)

  • Communication records (emails, messages, inquiries)

2. How We Use Your Data

We use your data for purposes including:

  • Processing purchases and providing order updates

  • Responding to your inquiries and supporting customer service

  • Sending marketing communications (with your consent)

  • Improving website functionality and user experience

3. Disclosure of Personal Data

We may share your data:

  • With payment processors, delivery partners, and service providers strictly for order fulfillment and site operation

  • Where required by law or for fraud prevention

4. Cookies and Tracking Technologies

Our site uses cookies and analytics tools to improve your online experience. You can control cookie settings in your browser. Read our Cookie Policy for details.

5. Data Security

We implement security measures (SSL, encryption, access controls) to protect your personal data. However, transmission of information over the internet is not completely secure.

6. Retention of Data

Personal data is retained only as long as necessary for business and legal requirements.

7. Access & Correction Rights

You have the right to access and update your personal data. Contact us at rhqfriends@gmail.com for requests.

8. Withdrawal of Consent

You can withdraw your consent for marketing or any other purpose by contacting us. Some withdrawals may affect your use of our services.

9. Data Breach Notification

In the event of any data breach that poses a risk to you, we will notify you as required by law.

10. Transfers Outside Singapore

If your personal data is transferred overseas, it will be protected according to Singapore PDPA requirements.

11. Contact Us

For any questions about this policy, your personal data, or to contact our Data Protection Officer (DPO), please email: rhqfriends@gmail.com